Returns & Exchanges

At Boathouse Canada, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return policy for most unworn and unwashed items with original tags attached. Whether you shopped online or in-store, we are committed to making your return or exchange process as seamless as possible.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition, unworn, and have all hangtags attached within 30 days of the original purchase date.

• 2.
  Gather Documentation

  Locate your original order confirmation email or physical store receipt to serve as proof of purchase for a full refund or exchange.

• 3.
  Choose Return Method

  Bring your items to any Boathouse location for a free instant return, or use our online portal to generate a shipping label for mail-in returns.

• 4.
  Receive Refund

  Once your return is processed, a refund will be issued to your original payment method, typically appearing in your account within 5-7 business days.